Terms and Conditions - House Clearance Farnborough

Welcome to our House Clearance services in Farnborough. These Terms and Conditions govern your use of our services and outline the rules and regulations for effective and efficient house clearance. By engaging with our services, you agree to comply with and be bound by these terms.

1. Definitions

For the purpose of these terms, the following definitions apply:

• Service Provider: Refers to our company offering house clearance services.
• Client: The individual or entity requesting house clearance services.
• Items: Any belongings, possessions, or furniture present in the house requiring clearance.
• Agreement: The contract formed between the Client and Service Provider upon acceptance of services.

2. Scope of Services

Our services include:

• Removal of unwanted items from the property.
• Recycling and disposal of non-hazardous materials.
• Responsible handling of hazardous materials as per local regulations.
• Clean-up of the property post-clearance.

2.1 Additional Services

Upon request, we can provide additional services such as:

• Sorting and categorizing items.
• Donation of reusable items to charitable organizations.
• Organizing items for relocation within the property.

3. Booking and Confirmation

To book our services:

• Clients must provide accurate contact information and property details.
• Confirmation of the booking will be sent via email or phone.
• A scheduled appointment date and time will be agreed upon.

3.1 Changes to Bookings

If changes to the booking are required:

• Clients must notify us at least 48 hours in advance.
• Failure to notify within this timeframe may result in additional charges.

4. Payment Terms

Payment for services rendered is required as follows:

• A deposit of 50% of the total estimated cost is required upon booking.
• The remaining balance is due upon completion of the services.
• Payments can be made via cash, credit card, or bank transfer.

4.1 Additional Charges

Additional charges may apply in cases where:

• Extra labor is required beyond the initial estimate.
• Special disposal fees for hazardous materials.
• Access issues or obstacles that hinder service delivery.

5. Cancellation Policy

Clients may cancel or reschedule services under the following conditions:

• Cancellations made at least 48 hours prior to the scheduled appointment will incur no penalty.
• Cancellations made within 24-48 hours may incur a 25% charge of the total service cost.
• Same-day cancellations may result in a 50% charge.

5.1 No-Shows

If the client fails to be present for the scheduled service without prior cancellation:

• Full service charges will apply.
• Attempts to reschedule will be subject to availability and additional fees.

6. Liability

Our liability is limited as follows:

• We are responsible for the removal and disposal of items as per the agreement.
• We are not liable for any pre-existing damages to the property.
• Any damage caused during service delivery will be addressed and compensated accordingly.
• Clients are responsible for ensuring that all items marked for disposal are properly identified.

6.1 Insurance

We maintain insurance coverage for damages caused directly by our services. However, clients are encouraged to secure their own insurance for valuable or sensitive items.

7. Privacy Policy

Your privacy is important to us:

• Personal information provided will be used solely for service delivery purposes.
• We do not share client information with third parties without consent, except as required by law.
• Data will be retained only for the duration necessary to fulfill the service agreement.

7.1 Data Protection

We adhere to relevant data protection laws to safeguard your personal information.

8. Governing Law

These Terms and Conditions are governed by and construed in accordance with the laws of the jurisdiction in which the service is provided, and any disputes arising from these terms will be subject to the exclusive jurisdiction of the courts in that area.

9. Amendments to Terms

We reserve the right to modify these Terms and Conditions at any time. Clients will be notified of significant changes, and continued use of our services constitutes acceptance of the updated terms.

10. Acceptance of Terms

By engaging our House Clearance services in Farnborough, you acknowledge that you have read, understood, and agree to be bound by these Terms and Conditions.